Pay for responders,
not headcount
Starting at €5 per responder seat per month. Viewers are free. Status pages are included.
One plan.
No surprises.
Everything included. Pay only for responders in active rotations.
Per responder seat
€10 / month
Only the people carrying the fire load are billable.
- Slack-native fire declaration and tracking
- Routing, escalation, and ownership automation
- AI suggestions for triage and customer updates
- Timeline and recap generation
- Public status pages at no extra cost
- Guided onboarding setup session
Paid seats vs
free access
Only responders in active rotations count as paid seats. Everyone else is free.
Paid Seats
Who is billable
- Engineers included in active fire rotations
- Responders in routing or escalation rules
- People actively handling fires
Free Access
Who is not billable
- View-only users and stakeholders
- Support and leadership viewers
- Billing contacts and admins outside the rotation
- People reading status pages
See what
you'd pay
Most of your team gets free access. You only pay for responders.
10 team members
3 in active rotations
3 paid seats
€30 / month
16 team members
5 in active rotations
5 paid seats
€50 / month
24 team members
7 in active rotations
7 paid seats
€70 / month
Frequently asked
questions
Common questions about Fire pricing.
What counts as a paid seat?
A paid seat is a person included in active fire rotations.
Are viewers free?
Yes. View-only users, leadership stakeholders, support viewers, and billing contacts are free.
Are status pages included?
Yes. Status pages are included at no additional cost.
Do you offer a free trial?
No. We run a guided setup call so teams see value quickly with their own workflow.
Still have questions? Book a call.
Your next fire,
handled well
Structure when it matters. No more Slack chaos.