FireDash
Last updated: February 27, 2026
FireDash is operated by Miquel Puig i Tur贸n, registered in Spain (hereinafter "FireDash", "Fire", "we", "us", or "our").
These Terms and Conditions ("Terms") govern access to and use of the FireDash service (the "Service").
By accessing or using the Service, the customer ("Customer", "you") agrees to be bound by these Terms.
Fire provides a cloud-based service that helps organizations handle daily engineering fires, coordinate responders, and publish status updates.
The Service is provided as a subscription-based software-as-a-service (SaaS) solution.
Fire may modify, improve, or update the Service at its discretion.
The Service is intended for business use only.
By using the Service, you represent that you are acting on behalf of a company or professional entity.
Accounts are created by Fire for Customers.
You are responsible for:
You must notify Fire immediately of any unauthorized use.
We reserve the right to suspend accounts that violate these Terms.
The Service is provided on a recurring subscription basis (monthly unless otherwise agreed).
Subscriptions are billed in advance via a third-party payment provider (e.g., Stripe).
By subscribing, you authorize recurring payments for the selected plan.
If you upgrade or downgrade your subscription mid-billing cycle, fees might be prorated to reflect the remaining period.
Payments already collected for completed subscription periods are non-refundable.
You may cancel your subscription at any time.
Cancellation will take effect at the end of the current billing period.
All data uploaded or generated within the Service ("Customer Data") remains the property of the Customer.
You are solely responsible for:
Fire does not review or monitor Customer Data except as needed to operate and support the Service.
Fire processes limited personal data (such as name and email) when provided via SSO or account creation.
Personal data is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).
You agree not to:
Fire reserves the right to suspend accounts engaging in prohibited conduct.
All rights, title, and interest in the Service, including software, branding, and content, remain the exclusive property of Fire.
These Terms do not grant you ownership of the Service, only a limited, non-exclusive, non-transferable license to use it during the subscription period.
The Service is provided on an "as is" and "as available" basis.
Fire does not guarantee uninterrupted or error-free operation.
We may suspend the Service for maintenance, updates, or technical reasons.
To the maximum extent permitted by law:
To the maximum extent permitted by law:
You agree to indemnify and hold harmless Fire from any claims, damages, or losses arising from:
Fire may suspend or terminate access if:
Upon termination, access to the Service may be revoked.
Fire may update these Terms at any time.
Continued use of the Service after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Spain.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Spain.